Service Description:

1. Incident Management

Incident Investigation

● Ascertain facts and circumstances of the incident, instructing and supervising competent surveyors as needed  
● Assist Master in liaising with local Authorities  
● Take statements from crew and other relevant witnesses  
● Collect relevant documentation

Declaration

● Advise on procedure to declare GA validly in Iraq  
● Assist Master in procedures

Management  

● Assist in collecting Average Bonds  
● Assist in collecting data relevant to the GA adjustment Vessel

Arrest or threat thereof  

● Recommend steps to avoid an arrest  
● Ascertain circumstances of the arrest or threat thereof  
● Negotiate nature and amount of security  
● Issue LOUs on P&I underwriters' behalf and authority  
● Assist in setting up other types of security  
● Assist in satisfying other demands from claimants (documentation, statements, inspections, etc.)  
● Instruct, monitor and assist competent lawyers as needed

2. Claims Management:

Out of Court  

● Act as Focal Point for claims submission  
● Claim inventorying, indexing and reporting  
● Claim analysis  
● Propose strategy to handle claim  
● Reject claims or negotiate settlement  
● Arrange settlement & obtain relevant releases

In Court 

● Ascertain circumstances of the legal action 
● Attempt to stay proceedings and continue handling amicably  
● Instruct and monitor competent lawyers as necessary  
● Assist appointed lawyers with facts and technical advice  
● Monitoring legal proceedings  
● Assist with settlement payments